TrustWorkers - Incite at Columbia University

Community healthcare workers (CHWs) occupy a critical position in our city’s public health system.

CHWs are the bridges that help connect hospitals, health providers, doctors, city and social welfare agencies with NYC’s diverse communities. They communicate medical knowledge in culturally resonant ways, they provide access to vital social services, and they turn an empathetic ear towards their community’s needs.

Produced by Incite's Trust Collaboratory, TrustWorkers produced photovoice stories in which CHWs discuss how they meet the day-to-day challenge of improving their clients’ and patients’ wellbeing. Their personal accounts shine a light on the day-to-day encounters and relationships shaping how CHWs obtain, repair, and build trust. This work celebrates the important work of CHWs at the frontlines of the city’s public health system and shed light on their position in the medical system.

TrustWorkers was on display from June to August 2022 at The Forum in New York City and was later exhibited at Hunter College and NYU Langone.